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Return & Refund Policy

Return Policy

  • Customers may return a product within 14 days of purchase.
  • Returns are only acceptable if the product is not used/opened and in original packaging condition.
  • Customised items are non-returnable.
  • Home n Office accepts Return Request for the following reasons:
    1. Exchange your item for different size/colour
    2. Replacement for a wrong item ordered

Please note that you have to email us at enquiry@homenoffice.sg before proceeding with any exchange/return.
Home n Office will investigate your claim case, which will take 3-5 working days lead time.
Customer will bear shipping costs for returning items. 

Refund Policy

  • Upon receiving your item, we will inspect and notify you on the status of your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original payment method. You will receive the refund amount within 2 weeks, depending on your bank or card issuer’s policies
  • If your return is not approved, Home n Office Customer Support will contact you to ship back the damaged goods. Customer will bear the shipping cost for this shipment.